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Customer Service, Marketing and Sales Assistant

September 4, 2018

NOTE: This job listing has expired and may no longer be relevant!

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Job Description

Assistant Commercial, Service Client et Administratif Le Foodist

Description de Poste

 1 MISSION

Your mission is to ensure all the clients bookings are managed from confirmation to planning resources to guarantee the service. That includes answering all common inquiries and quote requests across all channels. As well as ensuring that after the service, clients receive adequate communication from Le Foodist on a systematic and ad-hoc basis: for example from recipes, to request for reviews, and follow-up commercial proposals.

 

2 PÉRIMÈTRE

Customer Service

Manual consolidation and verification of booking data across channels (direct, on-line resellers, travel agencies/tour operators bookings)

Management of all time conflicts with proactive proposals to clients if over-booking situations arise

Development of processes (manual or semi or fully automatic) to lower the time required to manage bookings

 

Administrative and Operational Management

Balance schedule of Chefs and Dishwashers to guarantee delivery of services

Administer the related paperwork (declarations, salary slips, SDTC, etc…)

 

Marketing Support

Management and tracking of review generation through Tripadvisor and other sites

Management of recipes integration in automated work stream

Management of images to be used for various channels

 

Sales Support

Quotes for typical demands (private baking classes, corporate events)

 

3 COMPÉTENCES REQUISES

Fluent English spoken and written

A first-hand experience of the American culture through either living abroad, personal family ties, extensive travel, similar job – or any experience you can bring forward and you deem relevant

Inter-personal skills

Good command of Excel, Word, PowerPoint

Images Management (Sizing, Touching Up, etc… – Photoshop or any tool)

Digital fluency (familiarity with automatic emailing tools e.g mailchimp, social networks, social management apps) a plus

A genuine interest in travel and food

Initiative and follow-through

Analytics skills

A keen interest in the digital world a plus

4 EVOLUTION

Depending on your performance and interests, as the company grows we will offer you opportunities to evolve toward more specialized roles in the commercial, operational or marketing areas if you so wish.

The positions that the future holds are not determined yet. But the future is bright …

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How to Apply

Please send a résumé with motivation email/letter to fredpouillot@lefoodist.com

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